Register with us
This tenant guide has been created to answer as many questions as possible and help you be well prepared for the exciting process ahead of you. We want you to enjoy renting your new home and we always find that if you know what to expect we can provide a better service for you.
We are committed to helping you find your ideal home and have your best interests in mind.
For us to identify properties suited to you, we will ask you detailed questions. Remember, the more information you can give us, the easier it is for us to match you with a property!
To pass referencing you will need to meet at least one of these requirements:
- Have an Annual income of 30x The Rent
- Have a guarantor (subject to conditions)
- Be able to pay up to 2 or 6 months’ rent up front
When choosing an agent…
Your money will be 100% protected.
Use an agent with membership of a professional body such as London accreditation scheme, Property Redress Scheme, certain standards of practice will be in place and you will have access to an independent complaints procedure.
Check that your deposit will be protected by a government authorised Tenancy Deposit Protection scheme.
View with us
Want to know more about the property?
We’re here to answer your questions. We’ll also accompany you on every viewing, including evenings and at weekends.
Not sure about the area?
Just ask. We can advise you about the local amenities, schools and transport links.
When viewing….
Try to view with everyone in your moving party. Second Viewings are always welcomed however considering the high demands, Properties will not always be available for a second viewing.
For properties newly advertised, be ready to view straight away and act quickly if you are interested. These properties are in high demand and often rent within days.
Let with us
When you make an offer it will be put forward to the landlord.
If your offer is accepted, you will need to provide:
- A holding deposit (By debit/credit card, Cash, BACs only. Using a credit card incurs a 3% charge)
- Photographic identification for each applicant (eg. Driving Licence, Passport)
- Proof of address for each applicant (Utility Bills or bank statements not older than 3 months)
Be ready for referencing and have the following to hand:
- Your last 3 years address history (if applicable)
- Your employment details/ Work reference
- Proof of Income (3 Months Payslips, P60)
- (If self-employed) Have payment accounts/accountant details ready
- (If a company) Have two trade referees ready
- Your landlord details/ Landlord reference
- Your UK bank account details with 3 months Bank statements
- Encourage your referees to respond swiftly
When referencing is underway, we will send both tenant and landlord a ‘Subject to Contract’ document stating the details of the contract including any requirements/agreements made. If anything is missing, inform us straight away.
If all references are deemed satisfactory then we will create a tenancy agreement.
If there is any problem with the references, we’ll let you know straight away and advise you of your options.