Shortly after you move in, we will send you a welcome pack and tenancy handbook including details and advice about the following:
- Who to contact during your tenancy
- Setting up utility bills
- Setting up rental payments
- Tenant responsibilities
- Making changes to the property
- Property repairs
- Maintenance issues
- Gas safety
- Tenant’s insurance
- Information for sharers
- What to do when your tenancy is ending
- Your security deposit
- Customer care
When renting…
Look after the property and keep it in a good condition; damages or dilapidation costs may be deducted from your security deposit at the end of the tenancy.
Pay your rent on time; your landlord may seek possession of the property if you fail to pay your rent.